ChangeRequestRelatedIssue

Represents a junction object that relates a ChangeRequest to an Incident or Problem due to a service failure.

Introduced in API version 53.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

  • Type: reference
  • Properties: Create, Filter, Group, Sort
  • Description: The ChangeRequest ID that’s linked to the Problem or Incident.
  • Relationship name: ChangeRequest
  • Relationship type: masterdetail
  • Refers to: ChangeRequest
  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: A description of the change request as it relates to the problem or incident.
  • Type: picklist
  • Properties: Filter, Group, Restricted picklist, Sort
  • Description: The name of the related object type.
  • Possible values:
    • Incident — Incident
    • Problem — Problem
  • Type: reference
  • Properties: Create, Filter, Group, Sort
  • Description: A polymorphic relationship field that represents the related Problem or Incident.
  • Relationship name: RelatedIssue
  • Relationship type: polymorphic
  • Refers to: Case, ChangeRequest, Incident, Problem

  • Type: picklist

  • Properties: Create, Filter, Group, Sort, Update

  • Description:

    Shows how the ChangeRequest and Incident or Problem records relate to each other.

    The default value is ‘Caused By’.

  • Possible values:

    • Caused By — Caused By
    • Fixed By — Fixed By

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.