Provide the RPC ID When Troubleshooting with Support
The response of each RPC call contains the
rpc_id field, which identifies the method execution in Salesforce. Salesforce Customer Support uses the
rpc_id value to aid in troubleshooting issues with an RPC call. If a call fails, the returned exception includes the
rpc_id field. For more information, see Handle Errors. Even if a call is successful and returns a successful response, there can be issues, for example, slow performance in event publishing or delivery. If you determine that the issue doesn’t originate from your code and you contact Salesforce Customer Support for help, provide the
rpc_id value from the response.