Provide the RPC ID When Contacting Support to Troubleshoot an Error

The response of each RPC call contains the rpc-id field, which identifies the method execution in Salesforce. Salesforce Customer Support uses the rpc-id value to aid in troubleshooting issues with an RPC call. If a call fails, the returned exception includes the rpc-id field. For more information, see Handle Errors.

Even if a call is successful and returns a successful response, there can be issues, for example, slow performance in event publishing or delivery. If you determine that the issue doesn’t originate from your code and you contact Salesforce Customer Support for help, provide the rpc-id value from the response.

See Also

Get Started
Quick Start
Code Examples
Use Pub/Sub API
Pull Subscription and Flow Control
Event Message Durability
Managed Event Subscriptions (Beta)
Bidirectional Streaming
Include Authorization Headers in RPC Method Calls
Event Data Serialization with Apache Avro
Event Deserialization Considerations
General Considerations
Allocations
Handle Errors
Set a Deadline on the GetSchema, GetTopic, and Publish Unary RPC Methods
Retry Long-Lived RPC Calls After an Error Occurs
Provide the RPC ID When Troubleshooting with Support
Generate a Client Trace ID to Troubleshoot Non-Pub/Sub API Errors
API End-of-Life Policy