Get Started

Before you can start sending API calls, you must prepare your environment.

• Set up Enhanced Chat with a custom client implementation. See Configure a Custom Client Deployment for Enhanced Chat.
  • Publish a deployment.
  • Optionally customize your deployment.
  • Reference the deployment name as the esDeveloperName value when invoking an Enhanced Chat API endpoint.
• If you are implementing user verification, create a signed JSON Web Token (JWT) to authenticate API requests. See Authorization.

• Salesforce Help: Understanding User Verification
• Salesforce Help: Add User Verification