Abstract

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This paper introduces advanced topics in user record access for the Salesforce Sales, Customer Service, and Portal applications, and provides guidance on how to configure your organization to optimize access control performance.

It focuses primarily on the effects of group maintenance on Sharing performance and the built-in sharing behaviors that support Salesforce applications.

It also:

  • Addresses how to avoid common configuration traps that can drag down the performance of your record-level access system
  • Introduces some key platform features that can help you speed up large-scale sharing realignments

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