Today, we are excited to announce the global availability of our Private Connect service. With Private Connect, customers can deploy API integrations between Salesforce and AWS that are privately routed and avoid public internet traffic. It’s easier than ever for development teams to meet their security and regulatory requirements as they build integrations that power global, omni-channel customer experiences.

Previously, Private Connect was only available in the United States. Teams looking to build integrations between AWS and Salesforce had to manually configure allowlists, proxies, and more in their network architectures. These become tedious to maintain as your business grows and your needs scale up.

Connecting from AWS to Salesforce

Instead, custom applications deployed in a VPC on AWS can call the Salesforce APIs through a private tunnel, and the API traffic does not traverse the public internet at any point. Many of our customers have processes that, for example, load Lead records into Salesforce from a variety of sources. This is a great use of this “inbound” architecture pattern.

API traffic inbound to Salesforce from AWS routed through Private Connect
Amazon AppFlow makes these deployments easier by automating Private Connect provisioning and providing a point-and-click setup experience. It’s a great option to consider.

Connecting from Salesforce to AWS

Private Connect can also be used for “outbound” calls from Salesforce to AWS. HTTP callouts in Apex can be routed through the same private tunnel. This is valuable when, for example, custom logic in Apex calls out to an AWS service in a VPC to verify that an item is in stock before processing a customer’s order.

API traffic outbound from Salesforce to AWS routed through Private Connect

Global availability

These integrations are easier to build and maintain than ever before, and we’re excited to make them available to teams deploying and working around the globe. We now support the following additional AWS Regions:

AWS Region Location Availability
ap-northeast-1 Tokyo, Japan Summer ‘22
ap-south-1 Mumbai, India Summer ‘22
ap-southeast-2 Sydney, Australia Summer ‘22
ca-central-1 Montréal, Canada Summer ‘22
eu-central-1 Frankfurt, Germany Summer ‘22
ap-southeast-1 Singapore Winter ‘23
eu-west-2 London, England Winter ‘23
eu-west-3 Paris, France Winter ‘23
sa-east-1 São Paulo, Brazil Winter ‘23

When we make Private Connect available in a given AWS Region, it also becomes available to Hyperforce orgs in that same Region. This accelerates the global reach of our joint solutions.

Get started today

Private Connect was built in collaboration with Amazon Web Services, and we are very excited to extend our partnership and deliver a unified experience for developers so they can leverage the best of both platforms and deliver solutions that fit their business. Contact your account representative to get started with Private Connect today!

About the Author

Ross Belmont
Ross Belmont is a Director of Product Management covering Platform Data Services. He has more than a decade of experience with the Salesforce ecosystem.

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