Agentforce

Explore tools and resources to build agents with Agentforce.
blog post

Invoke Agentforce Agents with Apex and Flow

Augment low-code and pro-code automations in Salesforce by invoking Agentforce agents with Apex and Flow.
blog post

Introducing the New Salesforce Developer Edition, Now with Agentforce and Data Cloud

Build on Salesforce for free and get hands-on with Agentforce and Data Cloud.
blog post

Build Headless Agents with the Agent API

Open the door to multi-agent experiences and complex integrations with headless autonomous agents.
blog post

How to Write Effective Natural Language Instructions for Agentforce

Explore how to write effective natural language instructions in Agentforce to create agents.
blog post

Build Advanced Custom Agent Actions with Code

Covers some fun and advanced use cases that you can implement using custom agent actions and code.
blog post

Use the LLM Open Connector to Build Generative AI Solutions Using Your Preferred Models and Platforms

For use cases that require generative AI, use LLM Open Connector to seamlessly connect any LLM to Salesforce.
blog post

Take a Tour of Model Builder and the Models API

Create custom chatbots or generative AI services within your Salesforce org, and connect external models.
blog post

Introducing the Coral Cloud Resorts Sample App

Get hands on with Agentforce through real code and best practices using the Coral Cloud Resorts sample app.
blog post

Bring Your Own AI Models to Data Cloud

Explore how the generally available Bring Your Own Model (BYOM) capability can drive results for your business.
blog post

Applying Fundamentals of Prompt Engineering with Prompt Builder

Explore prompt engineering techniques that you can use with Prompt Builder to get the most out of LLMs.
blog post

Invoke Prompt Templates from Flow, Apex, or the REST API

Use the Connect REST API to invoke prompt templates within the Salesforce Platform and third-party systems.
blog post

Ground Your Prompt Templates with Data Using Flow or Apex

Learn the different grounding techniques that you can use to customize prompt templates without limits.
blog post

Use Model Builder to Integrate Databricks Models with Salesforce

Deliver product recommendation predictions in your Salesforce apps using Model Builder and Databricks.
blog post

Build Custom Agent Actions Using Apex

Build agents for your business using skills you already have as a Salesforce Developer.
More blogs

Read

Get familiar with the tools and techniques for building AI-powered agents and apps on Salesforce.

Write Better Agent Instructions with Agentforce AI Assist

May 29, 2025

Streamline AI Code Generation with Agentforce for Developers

May 27, 2025

Introducing Agentforce DX Pro-Code Tools

May 27, 2025

Agentforce NOW codeLive: Build Headless Agents with Agent API

April 16, 2025

Agentforce NOW codeLive: Unlock Your Data with Prompt Builder

April 16, 2025

codeLive: How To Set Up Agentforce Service Agent From Scratch

January 02, 2025

codeLive: Custom Agent Actions with Prompt Templates and the Models API

December 12, 2024

How To Bring Your Own LLM With LLM Open Connector

December 08, 2024

Exploring the Coral Cloud Sample App

December 08, 2024

codeLive: Simplify RAG for Agents with Einstein Data Library

November 24, 2024

codeLive: Advanced Custom Agent Actions for Developers

November 14, 2024

Monitor and Optimize Generative AI with Audit and Feedback

October 29, 2024

Prompt Builder: Accepting User Inputs With the Free Text Field

November 25, 2024

Prompt Builder for Developers

May 08, 2024

Build Custom Copilot Actions Using Apex

March 14, 2024

Get Started with Prompt Templates for Developers

November 14, 2024

Bring Your Own Model to Data Cloud with Google Vertex AI

March 15, 2024

Bring Your Own Model with Model Builder

March 14, 2024

Get Started with Einstein Copilot Actions for Developers

March 14, 2024

Create Trusted Generative AI Apps with Prompt Builder

March 14, 2024
More videos

Watch

Dive deep into AI topics and expert-led training sessions on Agent Builder, Prompt Builder, and Model Builder.
trailhead project

Quick Start: Build a Service Agent with Agentforce 

100 PointsCreate a service agent to assist with recommendations and bookings.
trailhead module

Agentforce Key Components: Quick Look 

100 PointsLearn how AI agents use LLMs and context to assist customers and human agents.
trailhead module

Agentforce for Service 

400 PointsLearn how AI agents help customers via autonomous, natural responses grounded in data.
trailhead module

Retrieval Augmented Generation: Quick Look 

100 PointsImprove LLM responses by augmenting agents abd prompts with relevant business data.
trailhead module

Get Started with the Models API 

1,100 PointsConnect a custom Lightning web component to AI models with the Models API.
trailhead project

Connect Data Cloud to Agentforce and Prompt Builder 

400 PointsCombine harmonized data and generative AI to create powerful interactions and automations.
trailhead module

Prompt Builder Basics 

400 PointsLearn how to create prompt templates and use them in your Salesforce orgs.
trailhead trail

Get Started with Prompts and Prompt Builder 

800 PointsGet the most out of AI with Salesforce Prompt Builder.
trailhead project

Quick Start: Prompt Builder 

100 PointsCreate and test a prompt template for summarizing support cases with generative AI.

Learn

Skill up on Agentforce on Trailhead, Salesforce’s free educational platform.