Help and Training Options

In addition to the Developer Force website, the platform itself offers lots of help and training options:

• Find answers to your questions. Click Help at the top of any page in the application. Enter your keywords in the Search box and press Enter. The search returns online help topics, knowledge base solutions, and recommended training classes that match the keywords you entered.
• Take online training. Select the Training tab of the Help & Training window, choose your role and geographic location, and click View Classes! to find free online training classes. More than fifteen online training classes are available to you on-demand, 24/7!
• Attend a class. A number of examples in this book have been provided by Salesforce.com Training & Certification and are drawn from the expert-led training courses available around the world. Salesforce.com training courses provide an opportunity to get hands-on experience with the Force.com platform and Salesforce applications, and prepare you to become Salesforce Certified. To learn more or register for a class, visit www.salesforce.com/training.
• Download tip sheets and best practice guides. Select the Help tab of the Help & Training window and click Tips in the task bar to view and download tip sheets, implementation guides, and best practices for specific features.