Live Agent Developer's Guide

Clouds with binary code floating aboveCloud with binary code floating above

No Results

Search Tips:

  • Please consider misspellings
  • Try different search keywords
PDF

Newer Version Available

This content describes an older version of this product. View Latest

Creating Records Automatically with the Deployment API

Use the Deployment API to search for or create customer records automatically when an agent begins a chat with a customer.

You can add any of these methods as additional scripts within the code that’s automatically generated when you create a deployment.