ISVforce Guide

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Using AppExchange Checkout

Checkout is a service from salesforce.com that lets your customers pay for your applications directly on the AppExchange. The service bills your customers' credit cards and deposits money into your account automatically. Checkout makes it easier for customers to pay for your app while saving you the pain of managing recurring billing and licenses.

Checkout is powered by Stripe, a simple, developer-friendly way to accept payments online. No merchant bank accounts or payment gateways are required, so you can begin accepting payments immediately. Stripe provides no-touch recurring billing and subscription management, including trials, coupons, upgrades/downgrades, and automatic renewals.

What You Need to Know

  • Checkout collects credit card information, manages trial periods, processes charges, and automatically updates licenses in your License Management Application (which should be installed into your ISV business organization).
  • Checkout supports six pricing models.
    • per user per month
    • per company per month
    • per user per year
    • per company per year
    • per user one time
    • per company one time
    It also offers coupon support, giving you substantial pricing flexibility.
  • Checkout is a natural complement to ISVforce and includes access to all the same technologies. To use Checkout, you must distribute your app as a managed package. Checkout is not compatible with OEM apps at this time.
  • Signing up for Checkout is quick and easy via a self-service tool embedded in the AppExchange. To sign up, click Learn About Checkout at the top of your Publishing Console. Connect your checking account, authorize the AppExchange to use your new Stripe account, and you’re ready to use Checkout!
  • To activate Checkout for your app, first create your subscription plans in Stripe, then go back to your publisher home screen to edit your listing and choose which plans to offer on the Pricing tab. After you select your plans and associate them with your listing, your app is ready for Checkout. Customers who buy your app on the AppExchange will be asked to provide their credit card information. If they install your app, they’ll be charged according to the payment details you specified.
  • The fees to use Checkout are 15% plus Stripe’s per transaction fee (currently 30 cents per transaction).
  • Stripe is working quickly to expand global support. See the list of supported countries at https://stripe.com/global. If your country isn’t currently listed, sign up to be notified when Stripe is available.