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Salesforce.com Style Guide for Documentation and User Interface Text

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Winter '19 (API version 44.0)

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Spring '18 (API version 42.0)

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Spring '17 (API version 39.0)

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Winter '16 (API version 35.0)

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Summer '14 (API version 31.0)

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Passive Voice

Prefer active voice to passive whenever possible. Passive voice can be appropriate in some cases. See Voice.