Useful Formula Fields

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Sample Integration Link Formulas

Available in: All Editions

For details about using the functions included in these samples, see Formula Operators and Functions Overview.

Application API Link

This formula creates a link to an application outside Salesforce, passing the parameters so that it can connect to Salesforce via the SOAP API and create the necessary event.

Shipment Tracking Integration

This formula creates a link to FedEx, UPS, or DHL shipment tracking websites, depending on the value of a Shipping Method custom picklist field. Note that the parameters shown in this example for FedEx, UPS, and DHL websites are illustrative and do not represent the correct parameters for all situations.

Skype™ Auto Dialer Integration

This formula creates a linkable phone number field that automatically dials the phone number via the Skype VOIP phone application. It requires installation of the Skype application (a third-party product not provided by salesforce.com) on your desktop.