Salesforce Console Integration Toolkit Developer's Guide

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Connecting to the Toolkit

The first portion of any JavaScript code that uses the Salesforce Console Integration Toolkit must make the toolkit available to the JavaScript code. The syntax for this is different depending on whether you are embedding JavaScript in a Visualforce page, or a third-party domain.
  • For Visualforce pages or any source other than a custom onclick JavaScript button, specify a <script> tag that points to the toolkit file:

    For Visualforce, a relative path is sufficient to include integration.js, and is recommended.

  • For a third-party domain:

    For third-party domains, it is necessary to specify an absolute URL to integration.js to use the toolkit. The default instance at which you can access the toolkit library is: c.na1.visual.force.com/support/console/32.0/integration.js. We recommend that you use the default instance when the organization’s instance cannot be determined.

The version of the Salesforce Console Integration Toolkit is in the URL.