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onChatTransferredOut()

Usage

Registers a function to call when an engaged chat is transferred out to another agent. Available in API version 29.0 or later.

Syntax

Arguments

Name Type Description
eventHandler function JavaScript method called when a chat has been successfully transferred out to another agent.

Sample Code–Visualforce

Response

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name Type Description
chatKey String The chat key for the chat that has been transferred.
success Boolean true if firing event was successful; false if firing event wasn’t successful.