Salesforce Knowledge Developer Guide

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Track Search Keywords with the Salesforce Object Search Language

The UPDATE TRACKING clause is used to report on Salesforce Knowledge article searches and views. It allows developers to track the keywords used in the Salesforce Knowledge article search.

You can use this syntax to track a keyword used in Salesforce Knowledge article search:

1FIND {Keyword}
2RETURNING KnowledgeArticleVersion (Title WHERE PublishStatus="Online" and language="en_US")
3UPDATE TRACKING