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Email Approval Response FAQ

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Email Approval Response FAQ

Available in: Enterprise, Performance, Unlimited, and Developer Editions

Available for additional cost in: Professional Edition


  • What is email approval response?
  • How do I enable email approval response?
  • Can I use a mobile device (such as a BlackBerry) to approve and reject approval requests?
  • I tried to reply but got this error message: “Your workflow approval message was not processed.” What should I do?
  • I tried to reply but my email approval response wasn’t delivered. What should I do?
  • Why am I not receiving any email approval requests?
  • Can a delegated approver respond to an email approval request?
  • Can I respond to email approval requests in languages other than English?
  • What if the approval request has already been approved or rejected by another user?
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