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Setting up Usage Metrics
To set up Usage Metrics for any package, two organizations
have special importance.
- Release organization — the Development Edition organization used to upload the package.
- Reporting organization — the organization to which the usage data is delivered, on a daily basis.
The release organization and reporting organization must be members of the same Environment Hub. This is a security feature, to ensure usage data is only delivered to an organization controlled by the developer of the package. We recommend using the Environment Hub as your reporting organization.
To set up Usage Metrics for a package:
- Set up Environment Hub, if you haven’t already done so.
- Connect the release organization to the Environment Hub.
- Connect the reporting organization to the Environment Hub (if they’re different).
- Log a case in the Partner Community to activate Usage Metrics. You’ll need to provide the package ID for your app.
Once the feature is activated, you’ll receive a confirmation email. From that point on, usage data will automatically be collected from all organizations in which your package is installed, and delivered to the reporting organization on a daily basis. There is no way to get usage data retroactively, that is, for any period prior to the activation of Usage Metrics.