ChatterAnswersSettings

Represents the metadata used to manage settings for Chatter Answers.

In the package manifest, all organization settings metadata types are accessed using the “Settings” name. See Settings for more details.

File Suffix and Directory Location

Chatter Answers settings are stored in a single file named ChatterAnswers.settings in the settings directory. The .settings files are different from other named components because there is only one settings file for each settings component.

Version

ChatterAnswersSettings is available in API version 27.0 and later.

Fields

Field Name	Field Type	Description
emailFollowersOnBestAnswer	boolean	Indicates whether users are notified when a best answer is selected for a question that they’re following (`true`) or not (`false`).
emailFollowersOnReply	boolean	Indicates whether users are notified when other users reply to questions they’re following (`true`) or not (`false`).
emailOwnerOnPrivateReply	boolean	Indicates whether users are notified when customer support responds to their questions privately (`true`) or not (`false`).
emailOwnerOnReply	boolean	Indicates whether users are notified when other users reply to their questions (`true`) or not (`false`).
enableAnswerViaEmail	boolean	Indicates whether users can post answers by replying to email notifications (`true`) or not (`false`). This field is available in API version 29.0 and later.
enableChatterAnswers	boolean	Indicates whether Chatter Answers is enabled in the organization (`true`) or not (`false`).
enableFacebookSSO	boolean	Indicates whether users sign in to your Chatter Answers communities with their Facebook logins (`true`) or not (`false`). To enable this feature, you must define and enable a Facebook authentication provider in your organization’s security controls and enable Auth Providers in your organization.
enableInlinePublisher	boolean	Indicates whether users can filter search results by articles or questions before they post a question to any of your Chatter Answers communities (`true`) or not (`false`). Also, adds Title and Body fields to questions for easier text input and scanning. This field is available in API version 29.0 and later.
enableReputation	boolean	Indicates whether reputations display for users as hover text on their profile pictures (`true`) or not (`false`). Reputation is enabled across all zones. To enable the reputation setting, you must enable Reputation in your organization.
enableRichTextEditor	boolean	Indicates whether the rich text editor is enabled for users to format text and upload images when posting questions (`true`) or not (`false`). To enable rich text editor, you must enable Optimize Question Flow.
facebookAuthProvider	string	The name of an existing Facebook authentication provider. You must choose a Facebook authentication provider to implement Facebook Single Sign On for your Chatter Answers communities.
showInPortals	boolean	Indicates whether Chatter Answers can be added as a tab to your Customer portal or partner portal (`true`) or not (`false`).

Declarative Metadata Sample Definition

The following is an example chatteranswers.settings metadata file:

1<?xml version="1.0" encoding="UTF-8"?>
2<ChatterAnswersSettings xmlns="http://soap.sforce.com/2006/04/metadata">
3    <emailFollowersOnBestAnswer>true</emailFollowersOnBestAnswer>
4    <emailFollowersOnReply>true</emailFollowersOnReply>
5    <emailOwnerOnPrivateReply>true</emailOwnerOnPrivateReply>
6    <emailOwnerOnReply>true</emailOwnerOnReply>
7    <enableChatterAnswers>true</enableChatterAnswers>
8    <enableFacebookSSO>true</enableFacebookSSO>
9    <enableInlinePublisher>true</enableInlinePublisher>
10    <enableReputation>true</enableReputation>
11    <enableRichTextEditor>true</enableRichTextEditor>
12    <facebookAuthProvider>FacebookAuthProvider</facebookAuthProvider>
13    <showInPortals>true</showInPortals>
14</ChatterAnswersSettings>

The following is an example package.xml manifest that references the ChatterAnswersSettings definitions:

1<?xml version="1.0" encoding="UTF-8"?>
2<Package xmlns="http://soap.sforce.com/2006/04/metadata">
3    <types>
4        <members>ChatterAnswers</members>
5        <name>Settings</name>
6    </types>
7    <version>29.0</version>
8</Package>

Metadata API Developer’s Guide

ChatterAnswersSettings

File Suffix and Directory Location

Version

Fields

Declarative Metadata Sample Definition

See Also: