ISVforce Guide

Introduction
ISVforce Quick Start
Designing and Building Your App
Packaging and Testing Your App
Passing the Security Review
Publish Your Offering on the AppExchange
Managing Orders
Managing Licenses
License Management App (LMA) Overview
Understanding License Management
Entity Relationship Diagram
LMA Terminology
Installing the LMA
Configuring the LMA
Associating a Package with Your LMO
Using the LMA
Integrating with Sales and Marketing
Best Practices
License Management App FAQ
Troubleshooting
Provide a Free Trial
Supporting Your Customers
Upgrading Your App
Appendices
Glossary
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Understanding License Management

The license management process begins when someone installs an app from AppExchange. Salesforce automatically performs the following actions.
  • Creates a license in the installer's organization. A copy of that license is stored in the Licenses tab of the LMA installed in your LMO.
  • Updates the package version with the license information.
  • Creates a lead with the installer's name, company, and email address. The lead source for installers is always Package Installation.

Use the LMA to manage licenses for managed packages. By modifying the license records, you can control how many users in the customer organization can access your package, and for how long.