Salesforce Style Guide for Documentation and User Interface Text
jChatter
Use the following terminology for documenting Chatter elements.
- Chatter Feed
- A list of recent activities in Salesforce.
Chatter feeds display:
- On the Chatter or Home tab, where you can see your posts, posts from people you follow, and updates to records you follow, and posts to groups you're a member of
- On profiles, where you can see posts made by the person whose profile you're viewing
- On records, where you can see updates to the record you're viewing
- On Chatter groups, where you can see posts to the group you're viewing
- Chatter Group
- Chatter groups let you share information with specific people. For example, if you're
working on a project and want to share information only with your team members, you can
create a Chatter group for your team. Chatter groups include a list of members, a
Chatter feed, and a photo. You can create the following types of Chatter groups:
- Public: Only group members can post, but anyone can see the posts and join the public group.
- Private: Only group members can post and see the posts. The group's owner or managers must add members.
- Chatter Mobile
- Use only when referring to the collective family of Chatter apps. Otherwise, use device-specific names:
- - Chatter mobile app
- - Chatter for iPad
- - Chatter for iPad 2.0
- - Chatter app for iPad
- If you have to differentiate between the Chatter mobile app and the Chatter web application, refer to the web application as Chatter on the Web.
- Comment, Chatter
- A reply to a post in a Chatter feed.
- Feed Attachment, Chatter
- A feed attachment is a file or link that is attached to a post in a Chatter feed.
- Feed Filter, Chatter
- Feed filters display a subset of posts in your Chatter feed on the Chatter tab.
- Feed Tracking, Chatter
- Administrator settings that determine which records can be followed and which fields can be tracked in Chatter feeds. Enabling an object for feed tracking allows people to follow records of that object type. Enabling fields for feed tracking allows users to see updates on the Chatter feed when those fields are changed on records they follow.
- File Owner
-
You are the owner of a file when you upload the file in Chatter, attach the file to a Chatter feed, or upload the file in Salesforce CRM Content.
As the owner of the file you can view, edit, download, share, upload a new version, and delete the file, as well as make the file private and change the permission on the file.
- Files Tab
- A tab that lists a user's Chatter and Salesforce CRM Content files.
- Follow
- A subscription to a user or record that lets you see related updates in your Chatter feed. Follow a user to see the users’s posts. Follow a record to see posts, comments, and field changes.
- People
- Users in your Salesforce organization. A list of people is available on the People tab in Chatter.
- Post
- A top-level comment in a Chatter feed.
- File, Private
- A private file in Chatter is
indicated by the private icon (
)
and is only available to the file owner and isn't shared with anyone. A private file is
created when you upload a file on the Files tab or contribute a file to a Salesforce CRM Content personal library. You own files you
upload or contribute. - Profile, Chatter
- A personal page for each Salesforce user that includes contact information, following and followers lists, a Chatter feed, and a photo.
- Record Update
- A post in a Chatter feed that is the result of a field change on a record that is being followed.
- Unfollow
- To stop following a user or record and stop seeing related posts in your Chatter feed.
- Update
- A single activity that displays in a Chatter feed, such as a post, or field change.