Salesforce Console Integration Toolkit Developer's Guide

Introducing the Salesforce Console Integration Toolkit
Working with the Salesforce Console Integration Toolkit
Connecting to the Toolkit
Asynchronous Calls with the Salesforce Console Integration Toolkit
Working with Force.com Canvas
Best Practices
Methods for Primary Tabs and Subtabs
Methods for Navigation Tabs
Methods for Computer-Telephony Integration (CTI)
Methods for Application-Level Custom Console Components
Methods for Push Notifications
Methods for Console Events
Methods for Live Agent
Methods for Omni-Channel
Glossary
PDF

Newer Version Available

This content describes an older version of this product. View Latest

Working with the Salesforce Console Integration Toolkit

Use the Salesforce Console Integration Toolkit to do the following in the Salesforce console.
  • Open a new primary tab or subtab that displays a specified URL
  • Set the title of a primary tab or a subtab
  • Return the ID of a primary tab or subtab
  • Close a specified primary tab or subtab