Salesforce Console Integration Toolkit Developer Guide

Introducing the Salesforce Console Integration Toolkit
Working with the Salesforce Console Integration Toolkit
Methods for Primary Tabs and Subtabs
closeTab()
disableTabClose()
focusPrimaryTabById()
focusPrimaryTabByName()
focusSidebarComponent()
focusSubtabById()
focusSubtabByNameAndPrimaryTabId()
focusSubtabByNameAndPrimaryTabName()
generateConsoleUrl()
getEnclosingPrimaryTabId()
getEnclosingPrimaryTabObjectId()
getEnclosingTabId()
getFocusedPrimaryTabId()
getFocusedPrimaryTabObjectId()
getFocusedSubtabId()
getFocusedSubtabObjectId()
getPageInfo()
getPrimaryTabIds()
getSubtabIds()
getTabLink()
isInConsole()
onEnclosingTabRefresh()
onFocusedSubtab()
onTabSave()
openConsoleUrl()
openPrimaryTab()
openSubtab()
openSubtabByPrimaryTabName()
refreshPrimaryTabById()
refreshPrimaryTabByName()
refreshSubtabById()
refreshSubtabByNameAndPrimaryTabId()
refreshSubtabByNameAndPrimaryTabName()
reopenLastClosedTab()
resetSessionTimeOut()
setTabUnsavedChanges()
setTabIcon()
setTabLink()
setTabStyle()
setTabTextStyle()
setTabTitle()
Methods for Navigation Tabs
Methods for Computer-Telephony Integration (CTI)
Methods for Application-Level Custom Console Components
Methods for Push Notifications
Methods for Console Events
Methods for Live Agent
Methods for Omni-Channel
Glossary
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focusSubtabByNameAndPrimaryTabName()

Focuses the browser on a subtab that is already open with the specified name and primary tab name. This method is only available in API version 22.0 or later.

Syntax

Arguments

Name Type Description
name string Name of the subtab to go to.
primaryTabName string Name of the primary tab in which the subtab opened.
callback function JavaScript method that’s called upon completion of the method.

Sample Code–Visualforce

This example is set to run by clicking a custom link on a case. For more information, see “Define Custom Buttons and Links” in the Salesforce online help.

Note

Response

This method is asynchronous, so it returns its response in an object in a callback method. The response object contains the following field:

Name Type Description
success boolean true if going to the subtab was successful; false if going to the subtab wasn't successful.