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support:clickToDial

A component that renders a valid phone number as click-to-dial enabled for Open CTI or Salesforce CRM Call Center. This field respects any existing click-to-dial commands for computer-telephony integrations (CTI) with Salesforce. Note that this component does not work with embedded Visualforce pages within standard page layouts. Also, if you create a Visualforce page with a custom console component, you must set the showHeader attribute to true. If this attribute is set to false, click-to-dial is disabled.

This example displays the click to dial component.

1<apex:page standardController="Account" showHeader="true">
2                <support:clickToDial
3                    number="415-555-1234"
4                    entityId="001XB000000HFUM"
5                    params="myparam1,myparam2"
6                />
7            </apex:page>

Attributes

Attribute Name Attribute Type Description Required? API Version Access
entityId String The entity ID of the record from which to invoke click-to-dial. 28.0
id String An identifier that allows the component to be referenced by other components in the page. 14.0 global
number String The phone number that invokes click-to-dial functionality. Yes 28.0
params String Optional parameters related to when click-to-dial is invoked, such as any case or account parameters. 28.0
rendered Boolean A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true. 14.0 global