Salesforce Security Guide

Salesforce Security Guide
Salesforce Security Basics
Authenticate Users
Give Users Access to Data
Share Objects and Fields
Field-Level Security
Sharing Rules
Criteria-Based Sharing Rules
Creating Lead Sharing Rules
Creating Account Sharing Rules
Creating Account Territory Sharing Rules
Creating Contact Sharing Rules
Creating Opportunity Sharing Rules
Creating Case Sharing Rules
Creating Campaign Sharing Rules
Creating Custom Object Sharing Rules
Creating User Sharing Rules
Sharing Rule Categories
Editing Lead Sharing Rules
Editing Account Sharing Rules
Editing Account Territory Sharing Rules
Editing Contact Sharing Rules
Editing Opportunity Sharing Rules
Editing Case Sharing Rules
Editing Campaign Sharing Rules
Editing Custom Object Sharing Rules
Editing User Sharing Rules
Sharing Rule Considerations
Recalculate Sharing Rules
Asynchronous Parallel Recalculation of Sharing Rules
User Sharing
What Is a Group?
Organization-Wide Sharing Defaults
Protect Your Salesforce Data with Shield Platform Encryption
Monitoring Your Organization's Security
Security Tips for Apex and Visualforce Development
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Criteria-Based Sharing Rules

Available in: Salesforce Classic and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, Developer, and Database.com Editions

Accounts, Opportunities, Cases, Contacts, and record types are not available in Database.com

Criteria-based sharing rules determine whom to share records with based on field values in records. For example, let’s say you use a custom object for job applications, with a custom picklist field named “Department.” A criteria-based sharing rule could share all job applications in which the Department field is set to “IT” with all IT managers in your organization.
  • Although criteria-based sharing rules are based on values in the records and not the record owners, a role or territory hierarchy still allows users higher in the hierarchy to access the records.
  • You can’t use Apex to create criteria-based sharing rules. Also, criteria-based sharing cannot be tested using Apex.
  • You can use the SharingRules type in the Metadata API to create criteria-based sharing rules starting in API version 24.0.
  • You can’t include high-volume portal users in sharing rules because they don’t have roles and can’t be in public groups.

Note

You can create criteria-based sharing rules for accounts, opportunities, cases, contacts, leads, campaigns, and custom objects. You can create up to 50 criteria-based sharing rules per object.
  • Record types
  • These field types:
    • Auto Number
    • Checkbox
    • Date
    • Date/Time
    • Email
    • Number
    • Percent
    • Phone
    • Picklist
    • Text
    • Text Area
    • URL
    • Lookup Relationship (to user ID or queue ID)

Text and Text Area are case-sensitive. For example, a criteria-based sharing rule that specifies “Manager” in a text field doesn’t share records that have “manager” in the field. To create a rule with several common cases of a word, enter each value separated by a comma.

Note