About This Guide

The Salesforce Style Guide for Documentation and User Interface Text provides terminology and usage guidelines for user interface text and customer-facing documentation materials.

This guide has the following sections:

Styles A-Z–Alphabetical reference of basic guidelines for grammar and usage for documentation and user interface text.
Glossary–Definitions and usage of Salesforce terms and other key user interface terms.

Other Style Questions? For other general style issues, we follow the conventions in The Chicago Manual of Style and the Microsoft Manual of Style for Technical Publications.
Spelling Questions? For spelling questions, refer to dictionary.reference.com, which is based on the Random House Unabridged Dictionary.

Note

Benefits

Standard terminology and usage guidelines provide a foundation for a consistent style, more professional user interface and educational materials, and an easy-to-learn user interface.

Consistent - Usage guidelines allow content providers to produce materials that follow a uniform style.
Professional - Consistent style and usage guidelines help produce more professional-looking documents and user interface text.
Easy-to-Learn - Users can learn the system faster and more efficiently if all customer-facing user interface text and documents use the same terminology.

Audience

This guide is for users who build applications, write user manuals, product training programs, and any instructional or reference materials, including:

Technical Writers
Curriculum Developers
Trainers
Editors and Proofreaders
Product Managers
Developers
User Experience Professionals