Salesforce Console Integration Toolkit Developer Guide

Introducing the Salesforce Console Integration Toolkit
Working with the Salesforce Console Integration Toolkit
Methods for Primary Tabs and Subtabs
Methods for Navigation Tabs
Methods for Computer-Telephony Integration (CTI)
Methods for Application-Level Custom Console Components
addToBrowserTitleQueue()
blinkCustomConsoleComponentButtonText()
isCustomConsoleComponentPoppedOut()
isCustomConsoleComponentWindowHidden()
isCustomConsoleComponentHidden()
isInCustomConsoleComponent()
onCustomConsoleComponentButtonClicked()
onFocusedPrimaryTab()
removeFromBrowserTitleQueue()
runSelectedMacro()
scrollCustomConsoleComponentButtonText()
selectMacro()
setCustomConsoleComponentButtonIconUrl()
setCustomConsoleComponentButtonStyle()
setCustomConsoleComponentButtonText()
setCustomConsoleComponentHeight()
setCustomConsoleComponentVisible()
setCustomConsoleComponentWidth()
setCustomConsoleComponentPopoutable()
setCustomConsoleComponentWindowVisible()
setSidebarVisible()
Methods for Push Notifications
Methods for Console Events
Methods for Live Agent
Methods for Omni-Channel
Glossary
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Methods for Application-Level Custom Console Components

Custom console components let you customize, extend, or integrate the footer, sidebars, highlights panels, and interaction logs of a Salesforce console using Visualforce, canvas apps, lookup fields, or related lists. Administrators can add components to either:
  • Page layouts to display content on specific pages
  • Salesforce console apps to display content across all pages and tabs

For more information, see “Customize a Console with Custom Components in Salesforce Classic” in the Salesforce Help.