ISVforce Guide

Introduction
ISVforce Quick Start
Designing and Building Your App
Packaging and Testing Your App
Passing the Security Review
Publish Your Offering on the AppExchange
Manage Orders
Managing Licenses
License Management App
Get Started with the License Management App
Manage Leads and Licenses for Your Offering
Troubleshoot the License Management App
License Management App FAQ
Is the LMA compatible with Lightning Experience?
Can I install the LMA in a non-production Salesforce org?
Why can’t I see the Modify License button on my license records?
A customer installed my package before I associated it with the LMA. How can I manage the license record?
Can I automate the assignment of licenses to users in the subscriber org?
Why aren’t leads and licenses being created in the LMA?
What happens when I decrease the number of available licenses below the current number of licensed users?
Provide a Free Trial
Supporting Your AppExchange Customers
Upgrading Your App
Appendices
Glossary
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A customer installed my package before I associated it with the LMA. How can I manage the license record?

Go to the package’s detail page in the LMA, and then select Refresh Licenses. A license record for this customer now appears.