About Notifications

Notifications let your users know when certain events occur in Salesforce. For example, notifications let users know when they receive approval requests or when someone mentions them in Chatter.

These types of notifications can appear to Salesforce app users.

In-app notifications
In-app notifications keep users aware of relevant activity while they’re using the Salesforce app. By tapping Notification icon, a user can view the 20 most recent notifications received within the last 90 days.

If Salesforce Communities is enabled for your organization, users see notifications from all of the communities they’re members of. To help users easily identify which community a notification came from, the community name is listed after the time stamp.

Push notifications
Push notifications are alerts that appear on a mobile device when a user has installed the Salesforce for Android and Salesforce for iOS but isn’t using it. These alerts can consist of text, icons, and sounds, depending on the device type. If an administrator enables push notifications for your organization, users can choose individually whether to receive push notifications on their devices.

As the first task in our fresh new development organization, let’s set up notifications for all the Acme Wireless mobile users.