Salesforce Console Developer Guide
jNewer Version Available
Customize Your Lightning Console App with Utilities
The utility bar is a great way to give your console users quick access to productivity
tools, like softphones and History. It appears as a fixed footer in your Lightning console app and opens utilities in docked
panels.
| Available in: Lightning Experience |
| Available in: Essentials, Professional, Enterprise,
Performance, Unlimited, and Developer Editions Lightning console apps are available for an extra cost to users with Salesforce Platform user licenses for certain products. Some restrictions apply. For pricing details, contact your Salesforce account executive. |
| User Permissions Needed | |
|---|---|
| To view apps: | View Setup and Configuration |
| To manage apps: | Customize Application |
To add a utility bar to your Lightning console app, edit the app from the App Manager page in Setup.
When creating a utility bar, keep these things in mind:
- Utility bars created using the Lightning App Wizard or in the Lightning App Builder can be assigned to only one Lightning app. However, utility bars created using the API can be assigned to multiple Lightning apps.
- The utility bar doesn’t support Visualforce pages or components.
- The utility bar doesn’t fully support the Chatter Publisher and Feed components.
- The History utility works in Lightning console apps only.
- The Omni-Channel utility works in the Lightning Service Console app only.