Next Best Action, Strategy Recommendations (Pilot)

Get recommendations for a strategy.

We provide Einstein Next Best Action to selected customers through a pilot program that requires agreement to specific terms and conditions. To be nominated to participate in the program, contact Salesforce. Pilot programs are subject to change, and we can’t guarantee acceptance. Einstein Next Best Action isn’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. We can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features. You can provide feedback and suggestions for Einstein Next Best Action in the IdeaExchange.

Note

Resource

1/connect/recommendation-strategies/strategyName/recommendations

Available version

43.0

Requires Chatter

HTTP methods

GET

Request parameters for GET

Parameter Name	Type	Description	Required or Optional	Available Version
`contextRecordId`	String	ID of the context record. For example, if the next best action is on a case detail page, the ID of the case.	Optional	43.0
`maxResults`	Integer	Maximum number of results. Valid values are from 1 to 25. If unspecified, the default value is 3.	Optional	43.0

Response body for GET

Next Best Action Recommendations (Pilot)

Chatter REST API Developer Guide

Next Best Action, Strategy Recommendations (Pilot)