Account territory sharing rules are based on territory assignment. You can define up to
300 account territory sharing
rules.
| Available in: Salesforce Classic (not available in all orgs) and Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions |
| To create sharing rules: |
Manage Sharing |
This information applies to the original Territory Management
feature only, and not to Enterprise Territory Management.
- If you plan to include public groups
in your sharing rule, confirm that the appropriate groups have been
created.
- From Setup, enter Sharing Settings in the Quick Find box, then select Sharing Settings.
- In the Account Territory Sharing Rules related list, click New.
- Enter the Label Name and Rule Name. The Label is the sharing rule
label as it appears on the user interface. The Rule Name is a unique
name used by the API and managed packages.
- Enter the Description. This field describes the sharing rule. It is optional and can contain
up to 1000 characters.
- In the Accounts in Territory line, select Territories or Territories and Subordinates from
the first dropdown list and a territory from the second dropdown list.
- In the Share with line, specify the users who
get access to the data: select a category from the first drop-down list and a set of users from
the second drop-down list or lookup field.
- Select a setting for Default Account, Contract and Asset Access.
- In the remaining fields, select the access setting for the records associated with the shared
account territories.
|
Private (available for associated contacts,
opportunities, and cases only)
|
Users can’t view or update
records, unless access is granted outside of this sharing rule. |
| Read Only |
Users can view, but not update,
records. |
| Read/Write |
Users can view and update records. |
Contact Access is not available when the
organization-wide default for contacts is set to Controlled by Parent.
- Click Save.