Next Best Action Recommendation (Pilot)

A recommendation returned by a recommendation strategy.

We provide Einstein Next Best Action to selected customers through a pilot program that requires agreement to specific terms and conditions. To be nominated to participate in the program, contact Salesforce. Pilot programs are subject to change, and we can’t guarantee acceptance. Einstein Next Best Action isn’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. We can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features. You can provide feedback and suggestions for Einstein Next Best Action in the IdeaExchange.

Note

Property Name	Type	Description	Filter Group and Version	Available Version
`acceptanceLabel`	String	Text indicating user acceptance of the recommendation.	Small, 44.0	44.0
`actionReference`	String	Reference to the action to perform, for example, launching a flow.	Small, 44.0	44.0
`description`	String	Description of the recommendation.	Small, 44.0	44.0
`id`	String	ID of the recommended entity.	Small, 44.0	44.0
`imageUrl`	String	URL to the asset file to display.	Small, 44.0	44.0
`name`	String	Name of the recommended entity.	Small, 44.0	44.0
`rejectionLabel`	String	Text indicating user rejection of the recommendation.	Small, 44.0	44.0
`target`	Next Best Action Proposition Recommendation (Pilot)	Target to act on.	Small, 44.0	44.0
`targetAction`	Next Best Action Flow Action (Pilot)	Action to recommend.	Small, 44.0	44.0
`url`	String	URL to the recommended entity.	Small, 44.0	44.0

Chatter REST API Developer Guide

Next Best Action Recommendation (Pilot)

See Also