Salesforce App Admin Guide

Introduction
Get Your Organization Ready for Mobile: The Big Picture
Configure Your Organization for the Salesforce App
Customize How Your Data Appears in the Salesforce App
Using Actions in the Salesforce App
Visualforce Pages and the Salesforce App
Work Offline with the Salesforce App
Make the Salesforce App Yours with Custom Branding
Learning More
Appendices
How Actions Are Ordered in the Salesforce Mobile App Action Bar
How Predefined Actions Are Ordered in the Salesforce Mobile App Action Bar and List Item Actions
Actions with and without Chatter
Salesforce App Features: What’s Available in Each Version
Salesforce Editions and Licenses
PDF

How Actions Are Ordered in the Salesforce Mobile App Action Bar

The Salesforce Mobile and Lightning Experience Actions section of a page layout and global publisher layout drives which actions appear in the Salesforce mobile app action bar. It also enables you to customize the order of quick actions, productivity actions, and standard and custom buttons that are available as actions.
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Database.com, and Developer Editions

If you customize the Salesforce Mobile and Lightning Experience Actions section of a layout, the mobile app reflects your customizations.

If you customize the Quick Actions in the Salesforce Classic Publisher section, but not the Salesforce mobile app section, the actions in the mobile app action bar are a combination of those in the Quick Actions in the Salesforce Classic Publisher section plus any standard or custom buttons present on the page layout.

When you click to override the predefined actions in the Salesforce Mobile and Lightning Experience Actions section, the custom buttons in the buttons section of the page layout aren’t automatically included in the action list. You must add the custom buttons as actions from the Mobile & Lightning Actions category in the palette.

If neither section is customized, the action bar inherits a default set of actions predefined by Salesforce. The sets of actions differ between objects, based on the most common or typical activities required for each object.