Field Service Lightning Developer Guide
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Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
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Summer '21 (API version 52.0)
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Summer '20 (API version 49.0)
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Get Ready to Develop with Field Service Lightning
Newer Version Available
FSL Namespace
The Field Service Lightning (FSL) namespace contains all classes, methods, Visualforce
pages, and custom objects within the Field Service Lightning managed package.
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AdvancedGapMatrix Class
Represents a matrix of service resource IDs and graded time slots. An instance of this class is used only within the context of the results returned by the GradeSlotsService class. -
AppointmentBookingService Class
Represents the appointment booking scheduling process in field service. Appointment booking returns the available slots for a service appointment, while considering scheduling policies, work rules, and service objectives. For example, we can schedule an appointment tomorrow between 9 and 11 AM, or next Monday between 4 and 6 PM. -
AppointmentBookingSlot Class
Represents a booking slot available for a given service appointment. An instance of this class is part of the results returned by the AppointmentBookingService and GradeSlotsService classes. -
GradeSlotsService Class
Represents the results shown in the Candidates quick action. Use the GradeSlotsService class to evaluate all possible slots where a given service appointment can be scheduled. -
OAAS Class
Contains all the methods used in the available optimization services, such as global optimization, reshuffle operations, and resource schedule optimization. -
OAASRequest Class
Represents the request sent in the OAAS.Optimize() method. This class contains all the details of a global optimization call. -
ResourceScheduleData Class
Contains all the details of a service resource’s available slots for a given service appointment. An instance of this class is used only within the context of the results returned by the AdvancedGapMatrix class. -
ScheduleResult Class
Represents the result of scheduling a service appointment that is returned by the ScheduleService.schedule method. -
ScheduleService Class
Represents the scheduling of a given service appointment in the best available slot based on the applied scheduling policy. -
SchedulingOption Class
Provides the details of an individual slot available for scheduling. Represents a run-time object used within the context of the results returned in the AdvancedGapMatrix class. -
TimeInterval Class
Holds an interval’s start and end times. An instance of this class is used when capturing the start and end times of a scheduling horizon, during which a scheduling process runs. It considers scheduled jobs and is also used to represent the start and end times of an appointment slot or window.