PlatformStatusAlertEvent

Represents a standard platform event associated with an alert. The alert occurs during the processing of a user request or service job execution for Einstein Next Best Action.This object is available in API version 45.0 and later.

For example, suppose that a formula is evaluated as part of processing user requests. A platform event message can be generated during the processing of a user request when an error is encountered from evaluating an invalid formula.

Supported Calls

describeSObjects()

Supported Subscribers

Apex Triggers	Processes	Flows	Streaming API (CometD)

Streaming API Subscription Channel

/event/PlatformStatusAlertEvent

Fields

Field	Details
ApiErrorCode	Type string Properties Nillable Description The API error code.
ComponentName	Type string Properties Nillable Description Name of the component in which the alert occurred.
EventDate	Type datetime Properties Nillable Description Date and time when the event occurred. Example: 2018-12-18 21:59:48
EventIdentifier	Type string Properties Nillable Description Unique identifier of the event. This field is reserved for future use and is always null in API version 45.0.
ExtendErrorCode	Type string Properties Nillable Description Extended error code which provides more details about the issue.
RelatedEventIdentifier	Type string Properties Nillable Description EventIdentifier (uuid) of the related event. This field is reserved for future use and is always null in API version 45.0.
ReplayId	Type string Properties Nillable Description Represents an ID value that is populated by the system and refers to the position of the event in the event stream. Replay ID values are not guaranteed to be contiguous for consecutive events. A subscriber can store a replay ID value and use it on resubscription to retrieve missed events that are within the retention window.
RequestId	Type string Properties Nillable Description The unique ID of the service job that fired the event. It can be used to correlate the alert with logging information.
ServiceJobId	Type string Properties Nillable Description Service-specific job ID, if one exists. For Next Best Action, the service job ID is `executionToken`. This field can be used to correlate the alert with logging information.
ServiceName	Type string Properties Nillable Description Name of the service that triggered the alert.
StatusType	Type string Properties Nillable Description Status of the event.
SubComponentName	Type string Properties Nillable Description Name of the subcomponent where the alert occurs.
Subject	Type string Properties Nillable Description Short description of the alert.
UserId	Type reference Properties Nillable Description ID of the user who caused the event.
Username	Type string Properties Nillable Description Username of the user who caused the event.

Usage

The following example shows how to trigger a platform status alert event. The event can be triggered only by internal services. This is an example of a trigger that fires when a platform event occurs and creates a chatter post on the admin profile with event details.

Example

The code example above ultimately displays as a Chatter post that contains the following:

Alert occured in the service: Next Best Action Strategy

APIErrorCode: INVALID_OPERATION

ComponentName: Strategy_for_error_event_demo

EventDate: 2018-12-18 21:59:48

EventIdentifier: null

ExtendedErrorCode: FORMULA_EXPRESSION_INVALID

RelatedEventIdentifier: null

ReplayId: 63

RequestId: TID:89715900005e40b69a

ServiceJobId: 1014fd4e-4a19-4910-be36-377a7f2f1b75

ServiceName: Next Best Action Strategy

StatusType: Error

SubComponentName: filter_node1

Subject: Something went wrong with filter element 'filter_node1': 'Unknown function ISBLANC. Check spelling.'

UserId: 005RM000001ZnzAYAS

Username: xxx@yyy.com

Object Reference for Salesforce and Lightning Platform