Custom Recommendation Definition Resources

Recommendation definitions allow you to create custom recommendations that appear in communities, encouraging users to watch videos, take training and more. Use these resources to get information about, create, modify, and delete recommendation definitions. Also get information about, upload, modify, and delete recommendation definition photos.

Community managers (users with the Create and Set Up Communities or Manage Communities permission) can access, create, and delete audiences, definitions, and schedules for custom community recommendations. Users with the Modify All Data permission can also access, create, and delete custom recommendation audiences, custom recommendation definitions, and scheduled custom recommendations.

These recommendations appear by default on the Customer Service template. They appear on the community home and question detail pages and in the feed in communities in Salesforce mobile web. They also appear anywhere community managers add recommendations using Community Builder in communities using the Customer Service template.

Available resources:

Resource	Description
`/connect/recommendation-definitions`	Get a list of custom recommendation definitions or create a custom recommendation definition.
`/connect/recommendation-definitions/recommendationDefinitionId`	Get information about, modify, or delete a custom recommendation definition.
`/connect/recommendation-definitions/recommendationDefinitionId/photo`	Get information about, upload, modify, or delete the photo for a custom recommendation definition.

For information on Next Best Action recommendations, see Next Best Action Resources.

Chatter REST API Developer Guide

Custom Recommendation Definition Resources