QuickTextUsage

Represents the usage of quick text on a record, including which quick text was used, who used it, and how they used it. This object is available in API version 47.0 and later.

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Special Access Rules

This object is always read-only.

Fields

Field	Details
AppContext	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description Context in which the quick text was used. Possible values are: `Aloha`—Salesforce Classic `Lightning`—Lightning Experience `Unknown`
Channel	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The channel in which the quick text was used. Possible values are: `Email` `Event` `Generic` `Internal` `Knowledge` `Live Agent` `Messaging` `Phone` `Portal` `Social` `Task`
FolderId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the folder containing the quick text at the time it was used.
LaunchSource	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description How the user started the quick text. Possible values are: `Floater` `Keyboard shortcut` `Macro` `Toolbar`
LoggedTime	Type dateTime Properties Filter, Nillable, Sort Description The time when the quick text was used.
Name	Type string Properties Filter, Group, idLookup, Sort Description Name of the quick text.
OwnerId	Type reference Properties Filter, Group, Sort Description ID of the group or user that owns the quick text.
QuickTextID	Type reference Properties Filter, Group, Sort Description ID of the quick text.
UserId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the user that used the quick text.

SOAP API Developer Guide

QuickTextUsage

Supported Calls

Special Access Rules

Fields