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Feed Item Attachment: Case Comment

This response body isn’t available in version 32.0 and later. In version 32.0 and later, Case Comment Capability is used.

Important

Property Type Description Filter Group and Version Available Version
actorType String Specifies the type of user who made the comment. Valid values are:
  • Customer—if a Chatter customer made the comment
  • CustomerService—if a service representative made the comment
Small, 29.0 24.0–31.0
createdBy User Summary Information about the user who created the comment Small, 29.0 24.0–31.0
createdDate String ISO 8601 date string, for example, 2011-02-25T18:24:31.000Z Small, 29.0 24.0–31.0
eventType String Event type of a comment in Case Feed One of these values:
  • NewInternal—A case comment that has newly been marked Internal Only.
  • NewPublished—A newly published case comment.
  • NewPublishedByCustomer—A case comment by a customer that was newly published.
  • PublishExisting—An existing case comment that was republished.
  • PublishExistingByCustomer—An existing case comment by a customer that was republished.
  • UnpublishExistingByCustomer—An existing case comment by a customer that was unpublished.
  • UnpublishExsiting—An existing case comment that was unpublished.

    Unfortunately, this typo is in the code, not the documentation. Use this spelling in your code.

    Note

Small, 29.0 29.0–31.0
id String 18-character ID of case comment Small, 29.0 24.0–31.0
published Boolean Specifies whether the comment has been published Small, 29.0 24.0–31.0
text String Text of the case comment Small, 29.0 24.0–31.0
type String CaseComment Small, 29.0 27.0–31.0