getServicePresenceStatusChannels

Retrieves the service channels that are associated with an Omni-Channel user’s current presence status. Available in API versions 32.0 and later.

Syntax

Name	Type	Description
callback	function	JavaScript method to call when the channels associated with a presence status are retrieved.

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name	Type	Description
success	Boolean	`true` if retrieving the current presence status channels was successful; `false` if the retrieving the current presence status channels wasn’t successful.
channels	JSON string of `channel` objects	Returns the IDs and API names of the channels associated with the presence status.