Chat REST API Developer Guide
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Live Agent REST API Messages Response Objects
The Messages request returns an array of objects
that represent all the events that occurred during an agent’s chat with a chat
customer.
This request can return several subtypes with unique response bodies, depending on the events that occurred within the chat.
Here is an example of the structure of a Messages response array:
1{
2 "messages":{
3 "type":"array",
4 "description":"The messages sent over the course of a chat.",
5 "items":{
6 "name":"Message",
7 "type":"object",
8 "properties": {
9 "type": {
10 "type":"string",
11 "description":"The type of message that was received.",
12 "required":true,
13 "version":29.0
14 },
15 "message": {
16 "type":"object",
17 "description":"A placeholder object for the message that was received.
18 Can return any of the responses available for the Messages request.",
19 "required":true,
20 "version":29.0
21 }
22 }
23 },
24 "required":true,
25 "version":29.0
26},
27"sequence":{
28 "type":"integer",
29 "description":"The sequence of the message as it was received over
30 the course of a chat.",
31 "required":true,
32 "version":29.0
33 }
34}