Connect REST API Developer Guide

Connect REST API Developer Guide
Introduction
Quick Start
Work with Features
Action Links
Communities
Customer Asset Lifecycle Management
Generate a Lifecycle-Managed Asset
Change a Lifecycle-Managed Asset
Cancel a Lifecycle-Managed Asset
Feeds and Feed Elements
Salesforce Files
Recommendations
Examples
Resources
Request Bodies
Response Bodies
Appendices
PDF

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Customer Asset Lifecycle Management

Use Customer Asset Lifecycle Management resources to make lifecycle-managed asset data available for sales and account reps to view in Lightning Experience.

Usage

  • Set the seconds in the start time of each asset state period to 00 (for example, 2020-01-17T12:30:00+00:00) and in the end time to 59 (for example, 2020-01-18T12:29:59+00:00).
  • The start date of the earliest asset state period that you create during a generate call can’t be changed after the call is completed.
  • When you change an asset, all subsequent asset state periods are deleted.
  • Customer Asset Lifecycle Management stores date and time data in Coordinated Universal Time (UTC).

Assets and Lifecycle-Managed Assets

An asset is a lifecycle-managed asset when the HasLifecycleManagement field is set to True. Each lifecycle-managed asset must be related to an account and a product.

Asset State Periods

An asset state period represents a product’s amount, quantity, and monthly recurring revenue for a defined period. Each asset state period must start one second after the previous period’s end date, and it must span 24-hour increments.