Search for Records Suggested by Autocomplete and Instant Results | Salesforce Knowledge Developer Guide

Syntax

URI

vXX.X/search/suggestions?q=search_string&sobject=object_types

Available since release

32.0

Formats

JSON, XML

HTTP methods

GET

Authentication

Authorization: Bearer token

Request body

None required

Request parameters

Parameter	Description
fields	Optional. Used for creating lookup queries. Specify multiple fields using a comma-separated list. Specifies which lookup fields to be returned in the response.
dynamicFields	Optional. Available in API version 48.0 and later. Used to return additional dynamic fields. Specify multiple options using a comma-separated list. For example, if `dynamicFields=secondaryField` then each suggested record in the results contains an additional field besides `Id` and `Name` (or `Title`) based on the next eligible field in the search layout.
groupId	Optional. Specifies one or more unique identifiers of one or more groups that the question to return was posted to. Specify multiple groups using a comma-separated list. This parameter is only applicable when the parameter type equals `question`. Don’t use with the userId.
ignoreUnsupportedSObjects	Optional. Specifies what to do if unsupported objects are included in the request. If `false` and an unsupported object is included, an error is returned. If `true` and an unsupported object is included, the object is ignored and no error is returned. See the Unsupported Objects section for reference. The default is `false`.
limit	Optional. Specifies the maximum number of suggested records to return. If a limit isn’t specified, 5 records are returned by default. If there are more suggested records than the limit specified, the response body’s hasMoreResults property is `true`.
networkId	Optional. Specifies one or more unique identifiers for the community(ies) that the question to return is associated to. Specify multiple communities using a comma-separated list. This parameter is only applicable when the parameter type equals `question` or parameter sobject equals `user`.
q	Required. The user’s search query string, properly URL-encoded. Suggestions are returned only if the user’s query string meets the minimum length requirements: one character for queries in Chinese, Japanese, Korean, and Thai; three characters for all other languages. Query strings that exceed the maximum length of 255 characters (or 200 consecutive characters without a space break) return an error.
sobject	Required. The objects that the search is scoped to, such as Account or offer__c. If the sobject value is `feedItem`, it is required to have the type parameter with a value of `question`. Specify up to 10 objects with a comma-separated list. For example: `sobject=Account,Contact,Lead`. To take advantage of this feature, activate the CrossObjectTypeahead permission. To specify the specific fields to return by object, use the following syntax with multiple fields in a comma-separated list. The `sobject` is lowercase. `1sobject=sobject.fields=fields` For example: `1&sobject=Account,Contact,Lead&account.fields=Website,Phone 2&contact.fields=Phone`
topicId	Optional. Specifies the unique identifier of the single topic that the question to return was tagged as. This parameter is only applicable when the parameter type equals `question`.
type	Required when the sobject value is `feedItem`. Including this parameter for all other sobject values doesn’t affect the query. Specifies that the type of Feed is questions. Valid value: `question`.
userId	Optional. Specifies one or more unique identifiers of one or more users who authored the question to return. Specify multiple users using a comma-separated list. This parameter is only applicable when the parameter type equals `question`. Don’t use with the groupId.
useSearchScope	Optional. Available in API version 40.0 and later. The default value is `false`. If `false`, the objects specified in the request are used to suggest records. If `true`, in addition to the objects specified in the request, the user's search scope is used to suggest records. The search scope is the list of objects a user uses most frequently. If the request doesn’t specify an object, use `useSearchScope=true`. If `useSearchScope=true` and the user's search scope is empty, the default search scope is used to suggest records. Only the first 10 objects are used to suggest records. Objects specified in the sobject parameter are prioritized over objects in the user's search scope. Values for the ignoreUnsupportedSObjects parameter aren’t applied to the objects in the search scope. This example uses only the search scope. `1.../search/suggestions?q=Acme&useSearchScope=true` This example uses the search scope and the Account object. `1.../search/suggestions?q=Acme&sobject=Account&useSearchScope=true`
where	Optional. A filter that follows the same syntax as the SOQL `WHERE` clause. URLs encode the expression. Use the clause for an object, or globally for all compatible objects. An example of an object-specific clause is: `account.where=name%20LIKE%20%27Smith%25%27`. An example of a global clause is: `where=name%20LIKE%20%27Smith%25%27`. The parameter must be lower case. Any object-specific where clauses override the global where clause. You can’t use this parameter for the Question object. To specify multiple entities, see the following example. This feature is available in version 38.0 and later. 1...search/suggestions?q=Smith 2&sobject=Account,Contact,KnowledgeArticleVersion,CollaborationGroup,Topic,FeedItem 3// Specifies a global where clause (to filter Account and Contact) 4&where=name%20LIKE%20%27Smith%25%27 5// Overrides the global where clause for Knowledge Article 6(filtering by PublishStatus and Language is required for KnowledgeArticle) 7&knowledgearticleversion.where=PublishStatus='online'+and+language='en_US' 8// Overrides the global where clause for Topic 9&topic.where=networkid=<1234567891> 10// Overrides the global where clause for CollaborationGroup 11&collaborationgroup.where=networkid=<1234567891> 12// FeedItem-Question doesn't support where clauses, but we can filter 13the type and networkId&type=question 14&networkId==<1234567891>

Usage

The suggestions resource returns records when the record’s name field includes the exact text in the search string. The last term in the search string can match the beginning of a word. Records that contain the search string within a word aren’t considered a match.

If the user’s search query contains quotation marks or wildcards, those symbols are automatically removed from the query string in the URI.

Note

Suggested Records Response

The suggestions resource returns display-ready data about likely relevant records that the user can access.

A relevance algorithm determines the order of results.

Each suggested record in the results contains these elements:

Element	Description
Attributes	The record’s object type and the URL for accessing the record. Also includes the requested lookup fields’ values. For example, if you requested `fields=Id,Name`, the result would include the ID and name.
Name (or Title)	The record’s Name field. In the absence of a standard Name field, the Title field is used for these objects: Dashboard Idea IdeaTheme Note Question In the absence of a standard Name or Title field, the main identifying field is used. For example, in cases, the Case Number is used.
Id	The record’s unique identifier.

Example JSON Response Body

1{
2  "autoSuggestResults" : [ {
3      "attributes" : {
4        "type" : "Account",
5        "url" : "/services/data/v50.0/sobjects/Account/001xx000003DH6WAAW"
6      },
7      "Id" : "001xx000003DH6WAAW",
8      "Name" : "National Utility Service"
9    }, { 
10    {
11      "attributes" : {
12        "type" : "Account",
13        "url" : "/services/data/v50.0/sobjects/Account/001xx000003DHJ4AAO"
14      },
15      "Id" : "001xx000003DHJ4AAO",
16      "Name" : "National Utility Service"
17    }, {
18    {
19      "attributes" : {
20        "type" : "Account",
21        "url" : "/services/data/v50.0/sobjects/Account/001xx000003DHscAAG"
22      },
23      "Id" : "001xx000003DHscAAG",
24      "Name" : "National Urban Technology Center"
25    } ],
26  "hasMoreResults" : false,
27  "meta" : {
28    "nameFields" : [ {
29      "entityApiName" : "Account",
30      "fieldApiName" : "Name"
31    } ],
32    "secondaryFields" : [ ]
33  }
34}

Example JSON Response Body for a Multiple Object Request

1{
2  "autoSuggestResults" : [ {
3      "attributes" : {
4        "type" : "Account",
5        "url" : "/services/data/v50.0/sobjects/Account/001xx000003DMEKAA4"
6      },
7      "Id" : "001xx000003DMEKAA4"
8      "Name" : "Joe Doe Printing"
9    }, { 
10    {
11      "attributes" : {
12        "type" : "Account",
13        "url" : "/services/data/v50.0/sobjects/Account/001xx000003DLjvAAG"
14      },
15      "Id" : "001xx000003DLjvAAGO"
16      "Name" : "Joe Doe Plumbing"
17    }, {
18    {
19      "attributes" : {
20        "type" : "Contact",
21        "url" : "/services/data/v50.0/sobjects/Contact/003xx000004U9Y9AAK"
22      },
23      "Id" : "003xx000004U9Y9AAK"
24      "Name" : "John Doe"
25    } ],
26  "hasMoreResults" : false,
27  "meta" : {
28    "nameFields" : [ {
29      "entityApiName" : "Account",
30      "fieldApiName" : "Name"
31    }, {
32      "entityApiName" : "Contact",
33      "fieldApiName" : "Name"
34    } ],
35    "secondaryFields" : [ ]
36  }
37}

Example XML Response Body

1<?xml version=”1.0” encoding=”UTF-8”?
2<suggestions>
3  <autoSuggestResults type="Account" url="/services/data/v50.0/sobjects/Account/001xx000003DH6WAAW">  
4    <Id>001xx000003DH6WAAW</Id>
5    <Name>National Utility Service</Name>
6  </autoSuggestResults>
7  <autoSuggestResults type="Account" url="/services/data/v50.0/sobjects/Account/001xx000003DHJ4AAO">
8    <Id>001xx000003DHJ4AAO</Id>
9    <Name>National Utility Service</Name>
10  </autoSuggestResults> 
11  <autoSuggestResults type="Account" url="/services/data/v50.0/sobjects/Account/001xx000003DHscAAG"> 
12    <Id>001xx000003DHscAAG</Id> 
13    <Name>National Urban Technology Center</Name>
14  </autoSuggestResults>
15  <hasMoreResults>true</hasMoreResults>
16  <meta>
17    <nameFields>
18      <entityApiName>Account</entityApiName>
19      <fieldApiName>Name</fieldApiName>
20    </nameFields>
21    <nameFields>
22      <entityApiName>ContentDocument</entityApiName>
23      <fieldApiName>Title</fieldApiName>
24    </nameFields>
25  </meta>   
26</suggestions>

Unsupported Objects

The suggestions resource supports all searchable objects except the following.

ContentNote
Event
External objects
FeedComment
FeedPost
IdeaComment
Pricebook2
Reply
TagDefinition
Task