ISVforce Guide

Welcome to the ISVforce Guide
ISVforce Quick Start
Grow Your AppExchange Business
Design and Build Your Solution
Package and Test Your Solution
Pass the AppExchange Security Review
Publish Your Solution on AppExchange
Sell on AppExchange with Checkout
Monitor Performance with Analytics for AppExchange Partners
Manage Orders
Manage Licenses
License Management App
Get Started with the License Management App
Manage Leads and Licenses for Your Offering
Modify a License Record in the License Management App
Change the Lead Manager in the License Management App
Refresh Licenses for an Offering in the License Management App
Move the License Management App to Another Salesforce Org
Troubleshoot the License Management App
License Management App FAQ
Manage Features
Provide a Free Trial of Your Solution
Support Your AppExchange Customers
Update Your Solution
Appendices
Glossary
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Change the Lead Manager in the License Management App

You can change who receives leads created when a customer or prospect installs your offering from the AppExchange. Usually, the lead manager is someone from your sales team. When new leads are created in the License Management App (LMA), the Lead Owner field on lead records defaults to the package’s lead manager. If you haven’t specified a lead manager, the lead owner defaults to the LMA.

User Permissions Needed
To edit licenses and packages: Read

AND

Edit
  1. Go to a package in the LMA. If you don’t see any packages, check your list view.
  2. Select Edit, and then locate a user. Make sure that you’re selecting someone who has permission to access license records in the LMA.
  3. Select Save.