Visualforce Developer Guide
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support:clickToDial
A component that renders a valid phone number as click-to-dial enabled for Open CTI for Salesforce Classic or Salesforce CRM Call Center. This field respects any existing click-to-dial commands for computer-telephony integrations (CTI) with Salesforce.
Note:
- If you create a Visualforce page with a custom console component, you must set the showHeader attribute to true. If this attribute is set to false, click-to-dial is disabled.
- This component works with Open CTI for Lightning Experience.
- This component doesn't support Open CTI Phone iFrames.
- This component works with the enableClickToDial, disableClickToDial, and onClickToDial Open CTI methods.
- This component doesn’t work with embedded Visualforce pages within standard page layouts in Salesforce Classic.
This example displays the click to dial component.
1<apex:page standardController="Account" showHeader="true">
2 <support:clickToDial
3 number="415-555-1234"
4 entityId="001XB000000HFUM"
5 params="myparam1,myparam2"
6 />
7 </apex:page>Attributes
| Attribute Name | Attribute Type | Description | Required? | API Version | Access |
|---|---|---|---|---|---|
| entityId | String | The entity ID of the record from which to invoke click-to-dial. | 28.0 | ||
| id | String | An identifier that allows the component to be referenced by other components in the page. | 14.0 | global | |
| number | String | The phone number that invokes click-to-dial functionality. | Yes | 28.0 | |
| params | String | Optional parameters related to when click-to-dial is invoked, such as any case or account parameters. | 28.0 | ||
| rendered | Boolean | A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true. | 14.0 | global |