lightning:conversationCustomEvent

Event triggered when a custom event occurs during a chat.

Response

Name	Type	Description
recordId	String	The ID of the work record that’s associated with the current chat.
type	String	The type of the custom event that was sent to this chat; corresponds to the type argument of the `liveagent.chasitor.sendCustomEvent()` method used to send this event from the chat window.
data	String	The data of the custom event that was sent to this chat; corresponds to the data argument of the `liveagent.chasitor.sendCustomEvent()` method used to send this event from the chat window.

Example

Component code:

1<aura:component implements="flexipage:availableForAllPageTypes" access="global" description="Conversation toolkit api sample">
2  <lightning:conversationToolkitAPI aura:id="conversationKit" />
3  <aura:handler event="lightning:conversationCustomEvent" action="{!c.onCustomEvent}" />
4</aura:component>

Controller code:

1({
2    onCustomEvent: function(cmp, evt, helper) {
3        var conversation = cmp.find("conversationKit");
4        var data = evt.getParam("data");
5        var type = evt.getParam("type");
6
7        console.log("type:" + type + " data:" + data);
8    }
9})

Salesforce Console Developer Guide

lightning:conversationCustomEvent

Response

Example