Field Service Developer Guide
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Field Service in the SOAP API
Field Service is based on a suite of standard objects in the SOAP API that relate to
each other in different ways. These objects also serve as the foundation of the Field Service
managed package and mobile app. Use the SOAP API to create, retrieve, update or delete field
service records, such as work orders, service appointments, and custom objects.
The following object relationship diagrams and reference information are your field service object dictionary. Use them to guide your implementation decisions. For more information on Salesforce’s SOAP API, see the SOAP API Developer’s Guide.