Create Service Report Actions

Creates a service report for a service appointment, work order, or work order line item.

This object is available in API version 39.0 and later.

Supported REST HTTP Methods

URI: /services/data/vXX.X/actions/standard/createServiceReport
Formats: JSON
HTTP Methods: POST
Authentication: Authorization: Bearer token

Inputs

Input	Details
entityId	Type reference Description Required. The ID of the service appointment, work order, or work order line item that the service report is created for.
signatures	Type string Description Optional. A list of JSON definitions for a digital signature. data—(Required) The base64 code for an image. contentType—(Required)The file type of the signature. signatureType—(Required) The role of the person signing; for example, “Customer.” Signature Type picklist values are defined by the Salesforce admin ahead of time. Each signature block must use a different signature type, and the signature types you define in your call must match the service report template’s signature types. name—The signature block title. This value appears on the generated service report. place—The place of signing. This value appears on the generated service report. signedBy—The name of the person signing. This value appears on the generated service report. signedDate—The date of signing. This value appears on the generated service report.
templateId	Type reference Description Required. The ID of the standard or custom service report template that is used to create the service report.

Usage

Sample Input

The following code sample creates a service report with two signatures by making an Apex callout to the createServiceReport action REST API resource.

1{
2       "inputs" : [ {
3          "entityId" : "0WOxx000000001E",
4             "signatures" : [
5                      {"data":"Base64 code for the captured signature image",
6                      "contentType":"image/png",
7                      "name":"Customer Signature",
8                      "signatureType":"Customer",
9                      "place":"San Francisco",
10                      "signedBy":"John Doe",
11                      "signedDate":"Thu Jul 13 22:34:43 GMT 2017"               
12                      },
13                      {"data":"Base64 code for the captured signature image",
14                      "contentType":"image/png",
15                      "name":"Technician Signature",
16                      "signatureType":"Technician"
17                      }],
18             "templateId" : "0SLR00000004DBFOA2"
19       } ]
20    }

Actions Developer Guide

Create Service Report Actions

Supported REST HTTP Methods

Inputs

Usage