Salesforce Console Developer Guide

Salesforce Console Developer Guide
Lightning Console API
Salesforce Classic API
When to Use the Salesforce Console Integration Toolkit
Salesforce Console Integration Toolkit Support Policy
Sample Visualforce Page Using the Salesforce Console Integration Toolkit
Working with the Salesforce Console Integration Toolkit
Methods
Methods for Primary Tabs and Subtabs
Methods for Navigation Tabs
focusNavigationTab()
getNavigationTabs()
getSelectedNavigationTab()
refreshNavigationTab()
setSelectedNavigationTab()
Methods for Computer-Telephony Integration (CTI)
Methods for Application-Level Custom Console Components
Methods for Push Notifications
Methods for Console Events
Methods for Chat
Methods for Omni-Channel
Other Resources
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getNavigationTabs()

Returns all of the objects in the navigation tab. This method is only available in API version 31.0 or later.

Syntax

Arguments

Name Type Description
callback function JavaScript method that’s called upon completion of the method.

Sample Code–Visualforce

Response

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following fields:
Name Type Description
menuItems object The IDs of objects in the navigation tab.
success boolean true if returning the IDs of objects in the navigation tab was successful, false otherwise.