Conversation Entries

Get and update conversation entries.

Resource

1/connect/conversation/conversationIdentifier/entries

Available version

51.0

Requires Chatter

HTTP methods

GET, PATCH

Request parameters for GET

Parameter Name	Type	Description	Required or Optional	Available Version
`endTimestamp`	Long	End timestamp, in milliseconds, for the conversation. For example, 1600788018.	Optional	51.0
`queryDirection`	String	Direction of the query. Values are: `FromEnd` `FromStart` If unspecified, the default is `FromEnd`.	Optional	51.0
`recordLimit`	Integer	Maximum number of entries to return. Valid values are from 1 to 1000. If unspecified, the default is 25.	Optional	51.0
`startTimestamp`	Long	Start timestamp, in milliseconds, for the conversation. If unspecified, the default is 0.	Optional	51.0

Response body for GET

Conversation Entries

Request body for PATCH

JSON example

1{
2  "conversationEntriesUpdates": [
3    {
4      "identifier": "36b0f4d9-7c14-43dc-bb9e-7713a4930df0",
5      "messageText": "The credit card I used was xxxx-xxxx-xxxx-4321."
6    },
7    {
8      "identifier": "46b0f5d9-7c14-43dc-bb9e-b713a4930df1",
9      "messageText": "My ssn is: XXXXX."
10    }
11  ]
12}

Properties

Name	Type	Description	Required or Optional	Available Version
`conversationEntriesUpdates`	Conversation Entry Update Input[]	List of conversation entry updates.	Required	51.0

Response body for PATCH

Conversation Entries Update

Connect REST API Developer Guide

Conversation Entries