Salesforce Knowledge Developer Guide
Summer '26 (API version 67.0)
Spring '26 (API version 66.0)
Winter '26 (API version 65.0)
Summer '25 (API version 64.0)
Spring '25 (API version 63.0)
Winter '25 (API version 62.0)
Summer '24 (API version 61.0)
Spring '24 (API version 60.0)
Winter '24 (API version 59.0)
Summer '23 (API version 58.0)
Spring '23 (API version 57.0)
Winter '23 (API version 56.0)
Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
Winter '22 (API version 53.0)
Summer '21 (API version 52.0)
Spring '21 (API version 51.0)
Winter '21 (API version 50.0)
Summer '20 (API version 49.0)
Spring '20 (API version 48.0)
Winter '20 (API version 47.0)
Summer '19 (API version 46.0)
Spring '19 (API version 45.0)
Winter '19 (API version 44.0)
Summer '18 (API version 43.0)
Spring '18 (API version 42.0)
Winter '18 (API version 41.0)
Summer '17 (API version 40.0)
Spring '17 (API version 39.0)
Winter '17 (API version 38.0)
Summer '16 (API version 37.0)
Spring '16 (API version 36.0)
Winter '16 (API version 35.0)
Summer '15 (API version 34.0)
Spring '15 (API version 33.0)
Winter '15 (API version 32.0)
Spring '14 (API version 30.0)
KnowledgeArticle
KnowledgeArticleVersion
Knowledge__DataCategorySelection
Knowledge__Feed
Knowledge__kav
Knowledge__ka
KnowledgeArticleVersionHistory
KnowledgeArticleViewStat
KnowledgeArticleVoteStat
CaseArticle
LinkedArticle
RecentlyViewed
SearchPromotionRule
TopicAssignment
Newer Version Available
Knowledge SOAP API Objects
SOAP API object resources for working with Salesforce Knowledge.
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KnowledgeArticle
Provides read-only access to an article and the ability to delete the master article. This object is available in API version 19.0 and later. -
KnowledgeArticleVersion
Provides a global view of standard article fields across all types of articles depending on their version. This object is available in API version 18.0 and later. -
Knowledge__DataCategorySelection
Represents a data category that classifies an article. This object is available in API version 39.0 and later. -
Knowledge__Feed
Represents the feed for a knowledge article. This object is available in API version 39.0 and later. -
Knowledge__kav
Provides access to the concrete object that represents a Knowledge article version. This object is available in API version 39.0 and later. -
Knowledge__ka
Provides access to the concrete object that represents a Knowledge article, the parent object for article versions. This object is available in API version 39.0 and later. -
KnowledgeArticleVersionHistory
Enables read-only access to the full history of an article. This object is available in API version 25.0 and later. -
KnowledgeArticleViewStat
Provides statistics on the number of views for the specified article across all article types. This object is read-only and available in API version 20.0 and later. -
KnowledgeArticleVoteStat
Provides the weighted rating for the specified article on a scale of 1 to 5 across all article types. This object is read-only and available in API version 20.0 and later. -
CaseArticle
Represents the association between a Case and a KnowledgeArticle. This object is available in API version 20.0 and later. -
LinkedArticle
Represents a knowledge article that is attached to a work order, work order line item, or work type. This object is available in API version 37.0 and later. -
RecentlyViewed
Represents records or list views that the current user has recently viewed or referenced (by viewing a related record). List views are available in API version 29.0 and later. -
SearchPromotionRule
Represents a promoted search term, which is one or more keywords that you associate with a Salesforce Knowledge article. When a user’s search query includes these keywords, the associated article is returned first in search results. This object is available in API version 31.0 and later. -
TopicAssignment
Represents the assignment of a topic to a specific feed item, record, or file. This object is available in API version 28.0 and later.