Embedded Service for Web Developer Guide
Summer '26 (API version 67.0)
Spring '26 (API version 66.0)
Winter '26 (API version 65.0)
Summer '25 (API version 64.0)
Spring '25 (API version 63.0)
Winter '25 (API version 62.0)
Summer '24 (API version 61.0)
Spring '24 (API version 60.0)
Winter '24 (API version 59.0)
Summer '23 (API version 58.0)
Spring '23 (API version 57.0)
Winter '23 (API version 56.0)
Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
Winter '22 (API version 53.0)
Summer '21 (API version 52.0)
Spring '21 (API version 51.0)
Winter '21 (API version 50.0)
Summer '20 (API version 49.0)
Spring '20 (API version 48.0)
Winter '20 (API version 47.0)
Summer '19 (API version 46.0)
Spring '19 (API version 45.0)
Winter '19 (API version 44.0)
Summer '18 (API version 43.0)
Spring '18 (API version 42.0)
Lightning Web Components for Embedded Service
Pre-Chat UI
Using Aura
Using JavaScript
Minimized Component Code Samples
Get Settings from the Embedded Service Code Snippet
Multiple Components with Lightning Out
Code Snippet Versions
Newer Version Available
Custom Pre-Chat Component Code Samples
You can use Aura or plain JavaScript to create your pre-chat components.
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Custom Pre-Chat Component Sample Using Aura
The following code sample contains examples of the component, controller, and helper code for a custom pre-chat component using Aura. -
Custom Pre-Chat Component Sample Using JavaScript
The following code sample contains examples of the component, controller, and helper code for a custom pre-chat component using plain JavaScript.